Operations 06
After-sales & Recovery
What failed after handover, how fast was it put right, and what did it teach?
Not connected5 measures specified
What is blocking this surface
The warranty clock starts at signed snag-clear, room by room — and that signature is not a record. Nothing dates the start, so nothing can measure the interval.
Already exists — do not rebuild
Site Lessons in Airtable links to candidate rules. The reverse channel is designed and unused.
Why it matters — This is the only surface that produces Level A evidence. Every other surface reports; this one is how the material ladder learns. Without it every material parks at CANDIDATE forever.
Measures specified
none computable — not connected| Measure | State |
|---|---|
| Warranty claims at 30, 90 and 365 days | Not connected |
| Average recovery time | Not connected |
| Repairable without removing adjacent work | Not connected |
| Failure mode by material | Not connected |
| Root cause and responsible trade | Not connected |